Service & Repairs

From puncture repairs to complete overhauls, we’ve got you covered! Our friendly mechanic is on hand to help.

Our services include everything from puncture repair to complete overhauls with three standard levels of service. It starts with a FREE safety inspection of your bike. We are more than happy to look over your bike and let you know of any issues should there be any! Other levels or service include:

Basic Service

This is a comprehensive service which involves a full check and tension of every nut and bolt on your bicycle. Our experienced technicians will check and adjust where possible - Headset, Stem, Levers, Brakes, Gears, Cables, Bottom Bracket, Crank Bolts, Quick releases/Wheel nuts, Tyre Check, Frame Inspection, Saddle, Grease Seat Post, Cone Check, Tighten Drop Outs, Tyre Pressure Check and Test Ride. If your bike is super dirty, or it gets regularly used and abused then you may want our ‘Basic and Clean Service’.

Basic & Clean Service

This service is the same as a Basic Service but it also includes a full de-grease, clean and re-lubrication of your drivetrain. We’ll also wipe down your frame and wheels. You would expect to need this service every 12 - 18 months with recreational use. If you ride your bike hard every day, you may expect to need this service every 6 to 9 months. If you ride your bike hard week in week out and you can’t remember when you had your last service, then you may be in need of ‘The Overhaul’.

The Overhaul

Estimated time 4 hours! - We will strip your bicycle back to it’s frame and clean every component. We’ll replace your cables, true your wheels and check spoke tension, service your hubs, tap the threads in your bottom bracket, clean and lubricate headset. Your bike will be as close to new as it’s ever been!

  • A limited number of bookings are available online. Just click on the ‘Book Now’ button. If the date you require is not available, please call the shop directly to book your bike in.
  • The times given are approximate drop-off times. Please feel free to drop your bike off the afternoon before if this is more convenient for you.
  • Our mechanics will be happy to give you a more accurate assessment of how long your bike will take to complete.
  • If for any reason you cannot make your booking, please cancel it online or let us know in plenty of time so we can plan our work schedule. Thank You.

(please note that service prices do not include any parts that may be required to fix your bike)

If you need help with the services we offer or want to talk through any special requirements, call us on 01273 841611 (Hassocks) or 01825 760576 (Uckfield)


We love cycling at Proper. Join us for rides with our CC, get a bike fit or simply join us in the cafe to chat bikes!

Proper Cycling Club
Coffee & Food

We’ve partnered with local suppliers to bring you the best in coffee & food. Unwind & relax in our cafe

Proper Cycling Club

Offering relaxed guided social rides, full support, self guided rides and training camps for the more serious riders.

Proper Cycling Club